And the COVID-19 pandemic is only accelerating the need for companies to adapt their digital operations, to serve customers better, faster and with personalized offers. The same Salesforce research found:
Enhancing our digital platforms and customer interfaces is a crucial part of Signify’s own business transformation. I’m excited to share that we’re already breaking new digital ground – with LightFinder – to deliver value to consumers. This app addresses all the bullet points above: it offers an easy and seamless way to find and buy the right light bulb replacement for your home.
We welcome your feedback on LightFinder and look forward to sharing more on what else we’re doing in the new digital norm to best serve our customers.
Learn more about LightFinder
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