- For countries where legally acceptable to receive PDF invoice through e-mail:
- Unless otherwise agreed with the Signify Procurement Executive, Signify requires submission of all invoices and credit notes in an electronic format.
- Submit your PDF invoices through the dedicated e-mail addresses mentioned on the Purchase Order. Do not use these addresses for queries or any other purpose. There are dedicated e-mail addresses for queries.
- Our country requirements also mention the relevant e-mail addresses. Select the region and country in the interactive map below for the Signify country requirements.
- We do not recommend submitting invoices in paper form as this will delay your payments
- PDF invoice must not be password protected
- Attachments other than PDF will be ignored (ex. Word, Excel, zip, etc.);
- send 1 invoice per email;
- That PDF resolution should be no less than 300 DPI size;
- E-mail message must not exceed the size of 10 MB;
- Mention invoice number and purchase order number in the subject of the e-mail;
- The first page of PDF should contain the invoice image with all supporting data & documents in the pages following. Do not send supporting data in separate attachments
- Invoices should not be rotated. Invoices in « portrait « and « landscape « orientation will be accepted / processed.
- Send PDF documents preferably in black and white
- For countries where paper invoices are required, it is critical that you submit invoices to the correct mailing address to avoid payment delays. The address can be found on the Purchase Order. Our country requirements also mention the relevant addresses to send the invoice to. Please select the region and country in the interactive map below for the Signify country requirements.