Service Guide

Supporting your shelf stocking requirements

Luminaire Service Program

 

Signify is delighted to offer our 2018 guides as part of our Luminaire Service Program Brands included in the Indoor/Outdoor guide are Chloride, Day-Brite, Lightolier, Stonco, Gardco, and Lumec. The Landscape version of the Smart Service Guide includes Hadco and Gardco products only.

 

The goal of our service program is to ensure we fully support your shelf stocking requirements and provide you with reliable leadtimes to address the demanding timelines of construction and retrofit lighting projects.

 

This program allows you to select the product and corresponding lead time to meet the needs of your specific customer’s project. We have developed the following categories:

 

  • STOCK products are in stock and will be shipped in 48hrs from our warehouses*.
  • Distributor Stock products are a subset of the Service Smart items that should be maintained on distributor shelves at all times to manage everyday contractor demand.
  • Quick Ship 10 products will be assembled to order and ship within 2 weeks from our factories*.

 

 *Service promise is calculated from the time the order is entered until it is shipped

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