The Service tag app is supported by devices running on:
iOS version 14 and higher. It is compatible with Iphone and Ipad.
Android version 9 and higher.
If you would like to program drivers using NFC, we are facing issues with multiple suppliers. Therefor in that case we recommend to use a selected set of mobile phones from Samsung, which we have used in our validation process and which give good user experience:
•Samsung Galaxy s9 (Android 10)
•Samsung Galaxy S10 (Android 11)
•Samsung Galaxy A51 (Android 10)
Other suppliers like Motorola, Huawei, OnePlus, Xiaomi and Redmi and LG have unreliable behaviour when we try to use them for programming Philips drivers via NFC using the service tag app running on Android 9 or higher.