Summary
Signify has identified potential safety risks associated with high-bay BY687P/BY688P/BY689P luminaires in long-term operation. This bulletin provides maintenance, inspection, and mitigation actions to ensure continued safe usage.
Safety Risk Identified
Where any protective covers or optical glass are broken, or missing, overheating or electrical arcing of components may not be contained within the fixture. This may present a potential fire hazard under certain operating conditions, such as high humidity and formed condensation, dust and insect ingress.
Required Actions
Upgrade Recommendation
Upgrade to the latest generation Signify luminaires. New models provide enhanced safety design, better energy performance, and improved lifecycle reliability.
Support & Contact
Signify ANZ service teams are available for inspection support, technical consultation, and upgrade planning.
Signify Australia
E-mail: salesau@signify.com
Signify New Zealand
E-mail: nz.lighting@signify.com
Signify Corporate Communications
E-mail: communications@signify.com
Signify (Euronext: LIGHT) is the world leader in lighting for professionals, consumers and the Internet of Things. Our Philips products, Interact systems and data-enabled services deliver business value and transform life in homes, buildings and public spaces. In 2024, we had sales of EUR 6.1 billion, approximately 29,000 employees and a presence in over 70 countries. We unlock the extraordinary potential of light for brighter lives and a better world. We have been in the Dow Jones Sustainability World Index since our IPO for eight consecutive years and have achieved the EcoVadis Platinum rating for five consecutive years, placing Signify in the top one percent of companies assessed. News from Signify can be found in the Newsroom, on X, LinkedIn and Instagram. Information for investors is located on the Investor Relations page.
