Carrefour is using an innovative indoor positioning system from Signify to transform the shopping experience

    Logo Interact
    16 May 2018
    French retail giant Carrefour is using an innovative indoor positioning system to transform the shopping experience in its shops.

    We work with Philips on energy savings, and we wanted to test a new service in Carrefour Lille to go beyond just lighting. The focus we made is to specialise and localise the promotions for people.


    - Céline Martin, business models and innovation manager for Carrefour hypermarkets

    Customer challenge


    Founded in 1959, French retail giant Carrefour now spans the globe, operating 10,800 shops in 33 countries. Always concerned with improving customer satisfaction, Carrefour conducted a research study with shoppers to learn more about their in-store experiences. The study showed that customers wanted to be able to find products more easily. Locating items may not be too much of a problem in a shop that carries 200 items, but it can become difficult in a large shop that offers thousands of items.

    More innovation from Signify

    • Jakarta connected street lighting

      Jakarta connected street lighting

      Signify connected street lighting in Jakarta involved upgrading street luminaires with energy-efficient LED lighting

    • Interact IoT platform

      Interact IoT platform

      The Interact IoT platform enables you to benefit from edge technologies, big data processing and analytics, and machine learning

    • All innovation stories

      All innovation stories

      Through Signify innovative products we make cities more efficient, illuminate offices, and create smarter homes.